We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I recommend! Very good footrest!
Cool thing until used
Everything is super. Thank you very much to the store. The goods are worth their money. The child is happy.
The goods met all our expectations. Even the wheels glow when riding))) the only negative is the attachment to the stroller, for a very long time you need to twist the washers to change the position of the stand. And if a strong stand on the side of the stroller, it becomes not very stable on our sidewalks with pits. Very good fire. Recommend. To len. obl arrived in 3 weeks. Communication with the store is satisfied.
Sending was very long 2 weeks, but delivered after sending the next day-it was very happy. The stand is super going for 5 min, the child really liked it. The store sociable answers all questions quickly. I recommend the seller and the product for this even with such a long shipment i put 5 points for everything.
The product is quality, and very comfortable for the child and when the situation, in the family requires a seat for the second child. But in my case it is inconvenient to use because the stroller handle does not pull out you have to carry the stroller on the side, otherwise walk well where the legs crash into the stand ((the store left a very good impression, the delivery was fast and the seller answers the questions promptly and sent out when she could not figure out how to attach. Seller recommend.
Purchase is happy! The child likes it! But! So that the child does not rest his head in the stroller you need to push the footrest to the stop and then you have to go from the side of the stroller, because you constantly rest on the footrest. Maybe of course depends on the stroller... But undoubtedly this is the best option for children with a difference of age 2 years!!!!
I liked everything! Delivered within 4 days by courier
The item is great, I highly recommend it, i will come back again!