We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The store is very good. Order is tracked all the way. In Voronezh Blvd in a week. The quality is excellent. In the complete set the pump and the store put cute ducklings as a gift. The seller, by the way, is nice and sociable. Answers all questions. Shop strongly recommend. This is not the first order and, I suppose, not the last. Everything is just super!!!!! Success and Prosperity
The quality of the goods at altitude. On the water until tested, because. For the bath is too big, and in the puddles still swimming early-the water is cool.
The circle came perfectly packed, which is not even ashamed to order for a gift: a postal package, where in the middle of the circle is packed in a branded cardboard box. The box during transportation did not crumple .. In the package: Circle; hand pump to inflate the circle; instruction and as a gift the store put a gift-2 rubber ducks The size ordered XL to my daughter 2 years came well and will not be for one year, because in volume it is adjustable. And for the sake of interest tried on the older daughter, she is 7 years old-she climbed into it, but he certainly already presses. The circle is reliable, in that it is not just dressed over the head, and it is fixed on the back of the child with snaps (made so that it will not press), so that the child from the circle will not fall out. Executed qualitatively. The circle has already tried to inflate and check whether it will not be lowered. Lying for 3 days was the same as soon as pumped. The coloring is beautiful, corresponds to the photo on the seller's page. Order satisfied for all 5 + recommend!
A good Circle, in the case has not yet been used, but, I think, everything will be fine. As a gift put small ducks, with which the baby is already bathing
Missing part-float, to put between the legs! THE baby not to her slide!
Despite the quarantine everywhere, the delivery is very fast! A circle of excellent quality! The pump is small but convenient for inflating. I took the largest size for 10 kilograms of karapuz. There is a decent stock for growth. I think next year will also be good. And ducks are very pleased. With squeaks. Thank you store
Item as picture + Gift 2 ducks. Shipping is very fast
Still not used but my baby son liked the ducklings fantastic
At first glance all seem super. See how it will be after napompowaniu.
It came for 2 weeks, fully corresponds to the description, pleased with the pump and ducks for the bathroom! Product and store recommend!
Great product, good quality and comes with accessories (puffer to fill and 2 Toys)